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Safeguarding children, young people and adults

Safeguarding at Worcester Cathedral

Worcester Cathedral safeguarding policy

Download our latest safeguarding policy here.

Download our whistleblowing policy here.

Worcester Cathedral Safeguarding Audit

The Church of England has commissioned an independent audit of cathedral arrangements for keeping people safe from harm and abuse. Every cathedral in England will engage in this audit process to proactively enable learning and improvement in how cathedrals individually and collectively keep people safe.

The Social Care Institute for Excellence (SCIE), a leading independent improvement agency, is conducting these safeguarding audits. The SCIE audit of Worcester Cathedral takes place 19-21 January 2021.

As well as looking at safeguarding files, policies and training, they will meet with safeguarding professionals and key members of Chapter, including the Dean. In addition, they are keen to hear from members of the Cathedral community to hear about their understanding of keeping people safe in the Cathedral, and to get their unique perspective on how this operates. This presents a valuable opportunity to reflect on how we currently work and to identify where we can improve further.

If you would like to make a response, the link to the online survey is below and responses should be made before Monday 18 January. The auditors apologise for the late arrival of the survey link which is due to technical issues, and we are very grateful for your time and consideration of this survey.

There are two surveys available:

  1. Complete the adult survey here (including parents of choristers and servers, volunteers and staff)
  2. Complete the survey for children here (choristers and servers)

How to access safeguarding services in Worcester

Below is information on how to access safeguarding services to report abuse or tell your story, provided by the Diocese of Worcester and the Church of England. If you have concerns about the immediate safety of someone please don't delay in ringing the Police on 999, or contact the Children or Adult Services listed on the Diocese of Worcester safeguarding pages here.

How to report abuse or concerns

If you have concerns about a child, young person or an adult who may have been harmed or be at risk of harm, please contact the Diocesan Safeguarding Advisers for advice and support:

If you have concerns about the immediate safety of someone please don't delay in ringing the Police on 999, or contact the Children or Adult Services listed on the Diocese of Worcester safeguarding pages here.

Diocese of Worcester listening service

The Diocese of Worcester has set up an Authorised Listening Service, a safe space for adults to tell their stories of abuse. Find out more about this service at the Diocesan website here.

Safe Spaces: an independent service supporting survivors of church-related abuse

Launched in September 2020, this service offers support to survivors of church-related abuse whether or not a report has been made.

This independent service is run by the charity Victim Support and funded by the Church of England together with the Catholic Church in England and Wales and the Church in Wales. It is free to access via telephone, email or web-chat.

Tel: 0300 303 1056 (answerphone available outside of opening times)
WebChat: via the Safe Spaces website

Safeguarding information from the Church of England

Worcester Cathedral follows the advice, guidance, policy and practice of the Church of England in promoting a Safer Church. The Church of England Safeguarding Policy Statement for children, young people and adults is available here.

Useful links:

Further details about safeguarding within the Church of England, including information about how to report abuse and find support, can be found on the Diocese of Worcester safeguarding pages.

Complaints procedure

This formal complaints procedure is for the use of those wishing to complain about how a safeguarding issue has been handled in the Diocese of Worcester. Information on the procedure and how to make a complaint can be found on the Diocese of Worcester Safeguarding Complaints Procedure page.

Our contact details

If you would like to discuss safeguarding at the Cathedral, please contact:

Val Floy, Chief Operating Officer and Safeguarding Lead
Tel: 01905 732907

For information about training, obtaining DBS forms and other safeguarding advice, please see the Diocese of Worcester website here.